Privacy Policy
Your privacy is important to us at Hapliq
Welcome to Hapliq ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Please read this privacy policy carefully. By using Hapliq, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our app.
Child Safety Commitment
Hapliq has zero tolerance for child sexual abuse and exploitation (CSAE). We are committed to maintaining a safe platform for all users.
If you encounter any child safety concerns, please report them immediately through our in-app reporting system or contact our child safety team at help@hapliq.com
Information We Collect
Account Information
When you create an account, we collect basic information such as username, email address, and profile details you choose to provide.
Anonymous Interactions
For features like AnoHub and AnoConnect, we process your content and interactions while maintaining your anonymity within those specific features.
Location Data
For CrossedPath feature, we collect approximate location data only when you actively use this feature. You can disable location access at any time in your device settings.
Usage Information
We collect information about how you use the app, including features accessed, time spent, and interaction patterns to improve our services.
Device Information
We collect device-specific information such as device model, operating system version, unique device identifiers, and mobile network information.
How We Use Your Information
Service Provision
To provide, maintain, and improve Hapliq's features including AnoHub, AnoConnect, CrossedPath, Dedicate, and HapOut.
Personalization
To personalize your experience and provide relevant content and connections based on your preferences and activity.
Safety & Security
To detect, prevent, and address fraud, abuse, security risks, and technical issues. We maintain a moderated and safe community environment.
Communication
To send you service-related notifications, updates, and promotional communications (which you can opt-out of at any time).
Analytics
To analyze usage patterns and improve app functionality, performance, and user experience.
Information Sharing
We Do Not Sell Your Data
Hapliq will never sell your personal information to third parties.
Public Features
Content you share in public spaces (like AnoHub posts or HapOut activities) may be visible to other users according to your privacy settings.
Service Providers
We may share information with trusted third-party service providers who assist us in operating the app, conducting our business, or serving our users.
Legal Requirements
We may disclose information if required by law, court order, or governmental request, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Your Privacy Rights
Access & Control
You can access, update, or delete your account information at any time through the app settings.
Anonymous Features
You have control over which features you use. Anonymous features like AnoHub and AnoConnect are designed to protect your identity.
Location Services
You can enable or disable location services for CrossedPath at any time through your device settings.
Data Deletion
You can request complete deletion of your account and associated data by contacting us or using the delete account option in settings.
Marketing Preferences
You can opt-out of promotional communications while still receiving essential service updates.
Data Security
Encryption
We use industry-standard encryption to protect your data in transit and at rest.
Secure Infrastructure
Our servers and databases are protected by advanced security measures and are regularly monitored.
Access Controls
We implement strict access controls to ensure only authorized personnel can access user data, and only when necessary.
Regular Audits
We conduct regular security audits and updates to protect against vulnerabilities and emerging threats.
Third-Party Services
Analytics
We use third-party analytics services to understand app usage and improve our services. These services may collect information about your device and usage patterns.
Cloud Services
We use secure cloud hosting providers to store and process data. These providers comply with industry-standard security practices.
Payment Processors
If we offer paid features in the future, payment information will be processed by secure third-party payment processors. We do not store payment card information.
Child Safety Standards
Hapliq is committed to providing a safe environment for all users and takes child safety extremely seriously. We have zero tolerance for child sexual abuse and exploitation (CSAE). Our platform includes robust safety measures including content moderation, reporting mechanisms, and cooperation with law enforcement. Users can report child safety concerns directly through our in-app reporting system. We comply with all relevant child safety laws and report violations to regional and national authorities as required by law. For detailed information about our child safety standards and CSAE prevention practices, please visit our Safety Standards page or contact our designated child safety team at sanseetsuna@gmail.com.
Children's Privacy
Hapliq is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately. Parents or guardians who believe their child has provided personal information to Hapliq should contact us immediately.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date. Your continued use of Hapliq after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Hapliq™ Pvt Ltd
Email: help@hapliq.com
Support: support@hapliq.com
Child Safety Contact: help@hapliq.com
This privacy policy is effective as of November 4, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.